casino baji's Privacy Policy
Your personal information is a trust held with us. This policy clearly explains what data is collected, why it is collected, and how it is kept secure.
1 Introduction and Scope
By using the casino baji platform, you agree to the terms of this privacy policy. This document applies to all casino baji services — including online slots, live casino, sports betting, and other gaming sections — as well as all parts of the website.
This policy is prepared primarily for users residing in Bangladesh. To learn the general rules for using our platform, please read the Terms and Conditions — all key terms related to accounts, bets, and payments are described in detail there.
The purpose of this policy is to inform you how casino baji handles your data and what measures are taken to protect your privacy.
2 What Information Is Collected
2.1 Registration Information
When opening an account, casino baji collects the following information:
- Full name and date of birth (for 21+ age verification)
- Mobile number and email address
- Username and password chosen by the user
- Details from government-issued documents required for identity verification
2.2 Transaction-Related Information
During deposits and withdrawals, information related to mobile banking services is recorded. This includes the transaction amount, date and time, and the partial number of the bKash, Nagad, Rocket, or Upay account. casino baji does not store full bank account details.
2.3 Usage Information
Your activity on the platform — which games you played, how long your sessions lasted, betting history — is recorded automatically. This information is used to improve service quality and ensure responsible gaming.
2.4 Technical Information
Your IP address, device type, operating system, browser name and version, and session-related data collected via cookies are gathered. These are used for security monitoring and technical support.
3 Purpose of Data Collection
casino baji uses your information only for specific and legitimate purposes. These purposes are generally described below:
- Completing account registration and identity verification
- Processing deposits, withdrawals, and other financial transactions
- Resolving technical issues and providing customer support
- Preventing fraud and unlawful activity
- Enforcing responsible gaming policies and identifying at-risk behaviour
- Improving platform performance and user experience
- Meeting applicable legal obligations
We place particular importance on ensuring you stay in control of your gaming experience. Visit the Responsible Gaming page to learn how to set deposit limits or request a temporary break.
4 Sharing Information with Third Parties
casino baji never sells your personal information to third parties. However, information may be shared in the following limited circumstances:
4.1 Payment Processors
Information required to complete transactions through bKash, Nagad, Rocket, and Upay is shared with the respective mobile banking services. This sharing is solely for the purpose of completing transactions and is governed by the policies of those services.
4.2 Game Providers
Game studios available on the casino baji platform — including Evolution, Pragmatic Play, JILI, PG Soft, and Spribe — may receive the minimum information necessary to operate games. This information is used only to ensure the games function correctly.
4.3 Legal Obligations
If casino baji is legally required to provide information under a court order, a lawful request from law enforcement, or applicable regulations, it will do so. In such cases, the user will be notified where possible, unless legally prohibited.
4.4 Company Restructuring
In the event of a business merger or acquisition, user information may be transferred to the new entity. Users will be informed in advance of any such change.
5 Cookies and Tracking Technology
The casino baji website uses cookies and similar technologies to improve the user experience. These technologies are divided into the following categories:
- Essential Cookies: Required to keep login sessions active and for security-related functions. Without these, the platform will not work properly.
- Functional Cookies: Used to remember your preferred language, theme, and game categories.
- Analytics Cookies: Help improve the service by collecting information on which pages are visited most and which games are most popular.
You can manage cookies through your browser settings, but disabling essential cookies may limit some features of the platform.
6 Data Retention and Security
6.1 Retention Period
Information is retained for the entire period an account remains active and for as long as legally required after it is closed. Financial transaction records are generally kept for a longer period as they are needed for financial auditing.
6.2 Technical Protection
casino baji uses SSL encryption technology to protect your information. This keeps communication between your browser and the server encrypted. Passwords are never stored directly — they are kept only in hashed (one-way transformed) form.
6.3 Access Control
Only authorised casino baji staff may access your information, and only when required for a specific task. A log is kept of every access and regular audits are conducted.
6.4 Response to Data Breaches
If a security breach occurs, casino baji will address it promptly and notify affected users in a timely manner.
7 User Rights
casino baji believes you have the right to remain in control of your own information. You have the following rights:
- Right to Access: You may request to know what information casino baji holds about you.
- Right to Correction: You may request that incorrect or incomplete information be corrected.
- Right to Erasure: In certain circumstances you may request that your personal information be deleted, though it may not be possible to erase all information where legal obligations exist.
- Right to Object to Processing: You may object to the use of your information for specific purposes.
- Right to Data Portability: You may request your information in a structured, readable format.
To exercise any of these rights, please contact the casino baji support team through the contact details provided below.
8 Underage Users and Age Verification
All casino and betting activities on casino baji are for persons aged 21 and above only. Date of birth is verified at registration, and identity documents may be requested if needed.
If evidence is found that an underage person's information has been submitted, that account will be closed immediately and the relevant information will be deleted. Detailed questions and answers about the age verification process are available in our FAQ section.
9 International Data Transfer
casino baji uses global technology infrastructure, so in some cases information may be stored or processed on servers outside Bangladesh. In such transfers, casino baji ensures that adequate data protection measures are in place at the destination country or with the service provider.
The level of data protection may vary under the laws of different countries. casino baji always seeks to maintain the standards of this privacy policy when it comes to data protection.
10 Changes to This Policy
casino baji may update this privacy policy at any time due to changes in its services, legal requirements, or advances in technology. When you first access the platform after a change, a notification of the updated policy may be displayed.
For significant changes, a separate notification will be sent to your registered mobile number or email. It is advisable to check this page regularly.
Privacy Contact
If you have any questions about this privacy policy or wish to exercise your rights, please contact the casino baji support team.
Seven days a week, 24 hours a day — support available in Bengali and English
[email protected]
Instant support via live chat; email enquiries are answered as quickly as possible